✅Shipping Policy — Geek Culture Acquisitions

Last Updated: {{18-11-2025}}

We aim to deliver all orders quickly and safely. Please review our shipping guidelines below.

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1. Order Processing Time

- Orders are processed within 1–3 business days

- Pre-order items ship once stock arrives (see Section 5)

- Orders containing both in-stock and pre-order items may ship together or separately depending on availability

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2. Shipping Methods & Delivery Times

We ship using trusted South African couriers.

Typical delivery times:

- Major cities: 2–4 business days

- Regional areas: 3–7 business days

- Rural/remote areas: 5–10 business days

Delivery times are estimates and may vary.

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3. Shipping Fees

Shipping costs are calculated at checkout based on:

- Order weight

- Delivery location

- Courier rates

Free shipping (if applicable) will be clearly displayed.

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4. Tracking Information

Once your order has shipped, you will receive:

- A confirmation email

- A tracking number

Tracking updates may take up to 24 hours to reflect.

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5. Pre-Order Items

Many products offered by Geek Culture Acquisitions are official licensed pre-orders.

Pre-order conditions:

- Release/arrival dates are estimated and may change

- Pre-orders are non-refundable unless cancelled by the supplier

- Orders containing pre-orders may be held until all items are available

Customers may request split shipping by contacting us (additional courier fees apply).

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6. Lost or Stolen Packages

Once a package is handed to the courier, it becomes the courier’s responsibility.
We will, however, assist with investigations where possible.

Stolen/lost parcels cannot be refunded if marked as delivered by the courier.

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7. Incorrect Address

Customers are responsible for entering correct and complete shipping information.

If a parcel is returned to us due to incorrect address:

- A re-shipping fee will apply

- Refunds are not allowed for shipping errors