Terms & Conditions
✅ Terms & Conditions — Geek Culture Acquisitions
Last updated: {{18-11-2025}}
Welcome to Geek Culture Acquisitions (“we”, “our”, “us”).
By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
Geek Culture Acquisitions is an online store specialising in collectibles, apparel, accessories, and branded merchandise from various fandom and pop-culture franchises.
By using this website, you confirm that:
- You are at least 18 years old, or have parental permission.
- You have read and understood all store policies.
- You agree to these Terms & Conditions and all related policies.
We reserve the right to update these terms at any time. Continued use of the website means acceptance of the updated terms.
2. Products & Availability
We offer a range of branded and licensed merchandise sourced from international and local suppliers.
2.1 Stock Availability
Product availability is not guaranteed.
In rare cases, an item may sell out before your order is processed. If that occurs:
- You will be notified, and
- You may choose a refund, store credit, or an alternative product.
2.2 Product Images & Descriptions
We strive for accuracy, but:
- Colours may vary depending on device/screens.
- Manufacturer images may show prototypes or pre-production models.
- Final products may vary slightly from promotional photos.
3. Pricing
All prices are listed in South African Rand (ZAR) unless stated otherwise.
Prices may change at any time without notice.
3.1 Taxes & Duties
Orders imported on your behalf may be subject to:
- Customs duties
- VAT
- Import clearance fees
These will be communicated if applicable. You are responsible for these costs unless otherwise stated.
4. Pre-Orders
Some items on our website are pre-order items.
By placing a pre-order, you acknowledge that:
- Release dates are estimates supplied by manufacturers.
- Delays can occur due to production, shipping, or licensing changes.
- Pre-order payments secure your item and are generally non-refundable unless the manufacturer cancels the item.
You may request store credit or order modifications depending on availability.
A full Pre-Order Policy will be available on our website.
5. Shipping & Delivery
Shipping times depend on product type, availability, and destination.
5.1 Delivery Estimates
All delivery estimates are approximate and cannot be guaranteed.
Unexpected delays may occur due to customs, courier backlogs, or supplier issues.
5.2 Shipping Errors
If an incorrect address is provided:
- You are responsible for additional shipping fees
- Geek Culture Acquisitions is not liable for lost parcels
6. Returns, Refunds & Exchanges
Our full Refund Policy is available on the website.
Generally:
- Returns must be requested within 7 days of receiving your order.
- Products must be unused and in original packaging.
- Certain items (such as blind boxes, mystery items, opened packaging, and pre-orders) may not qualify for returns unless defective.
7. Licensing & Authenticity
We only sell licensed, officially approved merchandise sourced from recognised vendors and manufacturers.
We do not sell replicas, bootlegs, or counterfeit items.
8. Liability
Geek Culture Acquisitions is not responsible for:
- Manufacturer defects
- Delays caused by suppliers or couriers
- Losses due to incorrect shipping details
- Damages caused by misuse of products
Our liability is limited to the value of the product purchased.
9. Contact Information
For questions or support, you may contact us at:
Email: lance.deklerk@gmail.com
Contact Form: Available on our website
10. Acceptance of Terms
By using this website or completing a purchase, you confirm that you have read, understood, and agree to these Terms & Conditions.